Integris Group, a medical malpractice insurer covering healthcare professionals in the New England and Mid-Atlantic states, seeks a Claims Administrator to support the operations of the Claim Department and company. The primary responsibilities of the position are to support claim file management, organize medical chronologies, maintain document repositories, process invoices and report claim results to state and national agencies. With appropriate experience and/or training, the position may include new claim report intake from insured physicians and medical practice managers, and management of a caseload of low-severity claims.
The position also requires administrative support to the Loss Prevention, Underwriting, Finance and Business Development departments as work capacity permits.
Responsibilities
Core Claim Administrative Functions:
- Initial electronic file set up;
- Obtaining and organizing relevant medical records;
- Obtaining and editing medical chronologies;
- Organizing and maintaining document repositories;
- Obtaining and processing legal, expert and vendor invoices;
- Obtaining and organizing vendor payment information (i.e. W9 tax forms);
- Reporting claim outcomes to administrative bodies (i.e. National Practitioners’ Data Bank);
- Organizing claim data and presentation material;
- Organizing and facilitating six to eight Claim Committee meetings annually, including support of physician presenters.
Potential Claim Handling Functions:
- Loss Intake Coordinator for newly reported claims;
- Handling low-severity caseload from inception to resolution.
General
- Maximizing productivity through use of technology;
- Enhancing the efficiency and team environment in Claim Department through collaboration and positive interactions with other claim personnel.
Support of Company Operations
- Assisting efforts to compile and analyze claim data
- Periodic support for and/or attendance at company functions;
- Providing feedback on efficiency of administrative processes;
- Performing administrative tasks for other departments as work capacity permits.
Qualifications and Desired Skills
- High school degree required, associate’s degree or higher preferred;
- 3+ years of corporate office experience preferred;
- Ability to meet deadlines while managing a diverse suite of responsibilities;
- Strong interpersonal, written and verbal communication skills;
- Strong organizational skills;
- Claim Adjuster’s License (if handling claims);
- Ability to work collaboratively in a dynamic environment;
Location
The position typically requires regular attendance in the Glastonbury, CT office, however, due to the pandemic, the position is currently remote.
Benefits
Integris Group offers competitive salaries and benefits including medical, dental, 401k plan, paid time off, life insurance, disability income protection, and education financial assistance.
Company Information
Established in 1984, Integris Group (formerly named CMIC) has earned the respect of its policyholders who have come to rely on a partner they can trust. The company is a leading provider of professional liability and business office insurance products and services for healthcare professionals and facilities. The home office is located in Glastonbury, CT and the company currently writes business in 12 states.
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